TERMS & CONDITIONS
Tour Deposit: Your tour reservation will be confirmed upon receipt of your deposit. Deposit payment applies for land packages only, air travel will be purchased separately. If you are paying by check, your deposit payment must be received in our office within 10 business days to avoid cancellation.
Prices: tour prices are for land package only and inclusive of land and services taxes. Rates are per person in US dollars and based on double occupancy in a room. Our tour package rates do not include airfare, airport taxes, fuel surcharges and all other taxes related to your airfare. All rates for our tours reflect a 3% discount for purchases paid by check. Discounts are not provided for sales paid by credit card. In case of human or computer error, Tony’s Tours, reserves the right to re-invoice for the correct price or service.
Final Payment: Final payment is due 60 days prior to departure. Payments made within 21 days of departure must be in the form of a certified check or credit card.
Reservations & Payments:Your tour reservation will be confirmed based on availability at the time of booking. Receipt of a deposit of $250 per person, and signed Registration Form is required to hold your reservation. The balance is due 60 days before departure. Tony’s Tours accepts all major credit cards. Credit card must be owned by the traveler.
Cancellation Policy: Once a deposit or full payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received. Please read our tour cancellation terms on your tour registration form. Most charges may be avoided by obtaining our “worry free” travel protection plan. Refunds for flights cancellation will be processed as per Airlines and/or tickets conditions/regulations. Land tour cancellation as follows:
* Up to 90 days or more prior to departure – $100 per person service charge will apply.
* Between 89 and 60 days prior to departure – $250 per person cancellation fee per person will apply.
* Between 59 and 31 days prior to departure – cancellation fee of 50% per person of the tour cost will apply.
* Between 30 days to day of departure or no show – cancellation fee of 100% per person of the tour cost.
No refund will be paid for unused land services such as: transfers, sightseeing, meals, hotel accommodation, entrance fees, or any others unused services that are listed in the tour program
Prices: Prices are per person and are based upon shared twin room occupancy. In case of human or computer error, Tony’s Tours, reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided Tony’s Tours receives a written cancellation within five days of the price increase notification.
Credit Cards: We accept Visa, MasterCard and American Express. Credit card charges will only be processed upon completion of tour registration form and must be owned by the traveler. Third-party credit cards are not acceptable. Payments made within 21 days of departure must be in the form of a certified check or credit card.
Travel Insurance: Travel insurance is not included in the tour price. Tony’s Tours strongly recommends the purchase of comprehensive travel insurance package, which covers health, lost luggage, trip cancellation and trip interruption. Please note that we cannot accept responsibility for any losses or expenses, which you or any member of your party may incur as a result of failing to secure adequate coverage. Please call us for information about our “worry-free” protection plan.
Passport and Documentation: Your passport must be valid for at least six months following your entry date to your travel destination. For more specific visa requirement, please contact the relevant consulate for update information. Tony’s Tours is not responsible to provide any travel documents to any of our destinations, including visas. It is the sole responsibility of the traveler to confirm with the consulate of each country visited, about any necessary travel documentation/visas required to enter these countries.
Airlines and Air Tickets: Passengers are responsible to ensure that Tony’s Tours has the correctly spelled names for air tickets reservations. Due to newly introduced security measures, any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Tony’s Tours will not be held responsible for the denial of services by a carrier due to any name discrepancy. Subsequent name corrections will be subject to an airline rebooking fee of up to $300 per ticket. Air reservations are subject to availability at the time of rebooking. All airline tickets issued in conjunction with this tour are subject to air penalties per individual carrier’s rules and regulations which will be applied. We suggest you contact the carrier several weeks prior to departure for seat assignments. Passengers are responsible to reconfirm their flights 72 hours prior to departure for all flights.
Airfare & Ticket Revisions: Passengers are responsible to provide accurate passport names for air tickets reservations. Tony’s Tours will not be held responsible for the denial of services by a carrier due to any name discrepancy. Once tickets are issued, name/s change/s or any ticket revisions will be subject to air carrier rebooking fee of up to $400 per ticket. Passengers are responsible to reconfirm their flights 72 hours prior to departure for all flights.
Airport Taxes and Fees: All airline tickets are subject to a variety of foreign and domestic government taxes which include security charges, the September 11th Security Fee, airport facility charges, customs and immigration fees, inspection fees, fuel surcharges and more. The total of these taxes may vary and will be approximately anywhere between $50 and $350 per passenger and are collected by Tony’s Tours. Taxes and fees are subject to change. Airport taxes & fees which appear on the invoice reflect the taxes and fees that are applicable when the original reservation is completed. These taxes and fees may vary prior to airline tickets being issued. We reserve the right to amend the airport taxes & fees to reflect any changes prior to ticketing.
Baggage: Luggage is the responsibility of the passenger/s and that of the airlines. For lost/delayed luggage claims, the passenger is responsible for notifying the airline directly. If travel insurance policy was purchased, all damage/loss must be reported at time of incident and documented in writing by local authorities for submission to the insurance company. As all airlines differ and restrictions change periodically, we recommendthat you call the airline directly with questions about your baggage allowance. Tony’s Tours shall not be held responsible for any delay or damage to or loss of luggage and/or personal items.
Tour Itinerary: Tony’s Tours reserves the right to change the itinerary due to unforeseen circumstances. In all cases, Tony’s Tours will do its best to maintain the content of the tour. If the tour services as indicated by the itinerary cannot be supplied or there are changes in the itinerary for reasons beyond the control of Tony’s Tours we will arrange for provision of comparable services. Tony’s Tours reserves the right to make changes in the itinerary whenever Tony’s Tours deems it necessary to the comfort, convenience and safety of the participant at any time. No refund will be paid for unused services such as: transfers, sightseeing, meals, hotel accommodation, entrance fees, and others that are listed in the tour program.
Tour Cancellation: Escorted tour packages are based upon a minimum number of participants. Tony’s Tours reserves the right to cancel any listed tour departures in case of lack of participation. Cancellation of any tour for lack of participation will be advised at least 30 days prior to the tour’s departure. In case of tour cancellation, tour payments will be refunded excluding airfare cancellation penalty and cost of travel insurance. Alternatively, in case of tour cancellation, you will be offered an equivalent tour in similar departure date.
Gratuities: Tour packages do not include tipping for tour guide, bus driver, porters and hotel staff. Please consult with your tour specialist for up-to-date tipping recommendation in your travel destination.
Suggested Tipping: Tour guide 6$ per person per touring day. Driver: $3 per person per touring day.
Private car tours: $10 to $12 per person per day for each day of sightseeing. Porter: 0.5$ per bag per person.
Wait staff: $1.50 per person (dinner only). Chamber maid: $1.00 per person per day
Meals: Meals are based on the hotel’s or restaurant’s buffet or set menu. In general, beverages are not included, unless specifically stated.
Hotels Accommodation: Hotels will be provided in accordance with the itinerary or similar. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations. All rooms are standard twin-bedded rooms with private facilities, unless you have specifically requested and paid for an upgraded room category. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel’s management on a run-of-house basis. Triple rooms consist of standard twin beds plus a sofa/folding bed or cot for third person. Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. Please be sure that adequate arrangements for accommodations have been taken into consideration when a late night flight is being used.
Not Included: Items of personal nature such as laundry, wines, mineral water, beverages, coffee, tea, meals other than described in the tour details, any other service not described as included, passport and visa fees, insurance, and air port taxes and fuel surcharges.
Passengers are responsible to ensure that Tony’s Tours has the correctly spelled name, address, email and fax data for all passengers. Names printed on the invoice must exactly match the first and last name written in their passport (middle names or initials are not needed). Tony’s Tours will not be responsible for passengers who do not receive an invoice or documents due to inaccurate information.
Documents: Your tour documents including: paper air tickets or E Ticket receipts, tour confirmation voucher and all other related information will be sent approximately two to three weeks prior to departure provided full payments has been received. Post Office Box numbers cannot be used for delivery of travel documents. Please provide a complete street address. For shipping by 2nd Day Air, a $15 fee will apply; for Next Day Air, a $25 fee will apply. One set of documents will be mailed per reservation.
Escorted Tours Cancellations: Escorted tours are based upon a minimum number of participants. Cancellation of any tour for lack of participation will be advised at least 30 days prior to the tour’s departure, and all money will be refunded. Tony’s Tours will not be held responsible for any costs relating to the issuance and/or cancellation of airline tickets or visa fees. Voluntary cancellations due to political instability, acts of terrorism, government intervention or US State Department warning will be subject to the above fees, provided the program is deemed able to continue. Should Tony’s Tours elect to cancel a departure for any of these reasons, every effort will be made to obtain refunds from suppliers, however no guarantees can be provided on their behalf.
Customer Service: All customer service issues and refund requests must be submitted in writing and received no later than 30 days after your return. Refunds are subject to a processing fee of $50 plus any hotel and/or supplier charges incurred. Airline flight cancellations and delays for any reason are not the responsibility of Tony’s Tours. Submit your claim directly to the airline. Tony’s Tours does not guarantee airline response.
Links: This web site contains links to other sites. Please be aware that Tony’s Tours is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Tony’s Tours,
Website: Tony’s Tours: Your use of www.tourwithtony.com/ constitutes your agreement to all such terms, conditions, and notices. Liability Disclaimer: The information, products, and services published on this web site may include inaccuracies or typographical errors. Changes are periodically made to the information which appears on the website. The content of this site is not guaranteed to be complete, accurate, or available and may be changed at any time without notice. Tony’s Tours may make improvements or changes on this web site at any time. In no event shall Tony’s Tours be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising our of, or in any way connected with, the use of this web site, or for any information, products, and services obtained through this web site, or otherwise arising out of the use of this web site. Our site uses a booking form for customers to reserve and purchase travel services. We collect your contact information (like your email address), financial information (like your account or credit card numbers), and demographic information (like your zip/postal code and age). if necessary, we will share information about you and your purchase with the cruise line, airline, hotel, or car rental agency you designate. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation.
Special Offers & Newsletters: We send all new members a welcoming email. Existing members will occasionally receive information on tour products, services, special deals, and a monthly newsletter. Out of respect for the privacy of our customers, we present the option to not receive these types of communications.